Frequently Asked Questions

Rubbish removal starts from £99. Your price depends on the amount and type of waste you need collected and the service you choose.

You can book online by load size or by individual items. If you are not sure what you need, you can send us details and photos for a quick quote.

Choose a load size for larger or mixed clearances, or book individual items when you know exactly what needs removing.

No problem. You can send us details about your rubbish and a few photos for a quote, or use our load-size guides when booking online.

If the amount of waste is different from what you booked, speak to our team before collection so we can confirm the available options.

No. We can collect booked rubbish and bulky items from inside your home, flat, office or business premises.

Yes. During online booking you can choose from the available collection dates and time options shown for your booking.

Same-day rubbish collection may be available depending on availability. Check the available collection options when booking online.

Our collection hours are Monday to Saturday, 8:00–19:00. Online booking is available 24/7.

Yes. We provide collections from homes, flats, offices and business premises. Make sure the booking details accurately describe what needs to be removed and where it is located.

We collect household rubbish, furniture, garden waste, builders waste and waste from house and office clearances. Certain hazardous or restricted materials cannot be included in a standard collection.

Yes. Furniture and bulky household or office items can be booked for removal. When booking by individual items, select the items and quantities that best match what you need collected.

Yes. We collect suitable builders and renovation waste, with dedicated booking options and weight limits for heavier materials.

Hazardous or restricted materials cannot be assumed to be part of a standard collection. If you are unsure about an item or material, contact us before booking so it can be checked first.

Collected waste is taken to an authorised waste facility and handled through appropriate disposal and recycling routes for the waste type.

Payment is completed securely during the online checkout using the payment methods currently available at checkout.

Your booking summary shows the applicable charges and total before you complete payment.

Yes. If you are unsure which booking option is right for you, send us details about your rubbish and a few photos and we can provide a quick quote.

We provide rubbish removal across Central, North, South, East and West London, including areas within the M25.

Yes. Online booking is available 24/7, even when collections are not operating.

Availability can vary by date and booking. The collection options shown during online booking are the options available for you to choose from at that time.